I realize that children love pets—especially cats. I also realize that children can teach us powerful lessons on just about any subject if we will only take the time to observe, listen and learn.
Several weeks ago, this young girl said to me, “Mr. Wayne, have you seen the feral cat that is roaming in our neighborhood?” I replied, “No, I haven’t seen the feral cat.”
A couple of days later, she asked me, “Mr. Wayne, have you seen the black feral cat that hides in my shrubbery?” I replied, “No, I haven’t seen the black feral cat that hides in your shrubbery.” I was glad I had asked my wife, “What is a feral cat?” Because her next question was, “Mr. Wayne, do you know what a feral cat is?” “Yes,” I answered, “it is a wild, homeless cat.”
The next day, the neighbor girl said to me, “Have you seen Shadow?” The feral cat that had become the black feral cat now had a name, Shadow. You see the progression here, right?
Several days later, as I was getting
into my car, the neighbor girl came running across the street shouting to me,
“Please, Mr. Wayne don’t back out over, My cat.” For her, the feral cat had now
become her cat. She had taken ownership.
This story leads me to a
four step problem solving procedure I will call, The My Cat Problem Solving Procedure. Each of the four steps consists
of: 1. A Problem Stage and 2. An Action.
Problem
Stage 1: The issues are vague, random
and often wild (feral) in form. But something is amiss or brewing.
Action: Your challenge is to get your hands around these
non-defined, often erratic occurrences and mold them into some coherent form.
Problems can’t remain feral or wild.
Problem
Stage 2: What were vague issues now
can somewhat be described and they are going to affect me.
Action: At this point you want to be gathering your arms
around the looming problem. Identify it. Make the problem as visible as
possible. Look for facts. Each new fact brings new knowledge. New knowledge
leads to better decisions. Better decisions bring better problem resolution.
Problem
Stage 3. The problem has a name and
the potential payoff(s) can be defined.
Action: Identify the problem. Pay careful attention. What you
name the problem defines what the problem is and what it is not. The clearer
and more specific you are in stating the problem, the easier and quicker it can
be solved. Often, in defining the problem, you reveal the solution.
Problem
Stage 4. You realize that you must
take ownership in order to resolve the problem.
Action:
Take responsibility. Successful
people realize that they have the power—and the responsibility—to resolve the
problems that confront them. The courage to confront and solve problems is what
defines a successful person. Focus on taking ownership. This lesson is made crystal
clear in the above story of the neighbor girl and “her” cat. Successful people
take ownership of a problem.
Realize that a synonym
for “ownership” is “possession.” Once you have recognized a disturbance in your
world and then carefully researched the facts and clearly defined the problem,
your task is to take possession of the problem and look at it as an opportunity
for exhibiting your success skills.
At the end of the day, it isn’t just about ownership. It is about resolving the problem.
This success reflection began with the
story of my neighbor’s cat and I end it with a Sigmund Freud quote: “Time spent
with cats is never wasted.” So, don’t be found guilty of wasting time. But
don’t be catty about assuming ownership and control of the problems you face.
Remind yourself to say, “It’s my problem,” and do what you can do to solve the
problem.
Success
Summary
SUCCESS
THOUGHT: The Merriam Webster’s
Collegiate Dictionary defines “ownership” as the state, relation, or fact of
being an owner (having control). This definition is straightforward, clear and
obvious. But depending on what is to be owned, the owner may not be so obvious.
Ownership of a problem is an example. Any problem that has the power to affect
you is a problem that should have your name of ownership attached to it.
SUCCESS
QUOTE: “Another way to lose control
is to ignore something when you should address it.” —Jim Evans (Major League Umpire)
SUCCESS
ACTION: Take your most important
problem and begin to solve it now.
BOOK REMINDER— I recently published an e-book—"Mentor In The Mirror"—that is available on Amazon, Barnes& Noble and iBooks. Go to my web site: www.waynenalls.com for additional information and a review.
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