Thursday, April 7, 2016

LISTEN TO THE VOICE OF THE EMPLOYEE

“Ideas are an organization’s most valuable resource. People create ideas. Therefore, people are the organization’s most valuable asset. Treat them well.” —Wayne Nalls
It is the premier challenge business has always faced: How to maximize revenues and minimize costs? There are other problems internal and external but, without profits, it’s hard to challenge the need for environmental improvement, employee benefits improvements, social homelessness improvements, health and education, and emergency support for disasters.
To be a force for good, a business must have dollars to invest in improvements; rhetoric has it limits. Where do the new profits originate? In addition to staying on the technology edge to maintain and improve efficiency and effectiveness, how can the organization maximize revenues and minimize costs?
I believe the answer to this never-ending chase for profitability lies in the company’s backyard; even within the organization. The power to innovate comes from people. Your employees have million dollar ideas residing in their brains.
The demand for creative thinking will drastically change the way employers think about their employees. And innovative companies are working on that. Employees are not an asset; they are the principal asset. And what is scary about that is that with the end of their work shift, they carry home the organization’s most valuable advantage.
Experience teaches that a few people will suggest ideas for improvement but, the majority of workers keep silent and collect their paychecks for the work they do. It makes sense, if an employee is productive and receiving a paycheck for what they produce, that tapping into their minds for creative ideas is a bonus for the company.
Performance values are factors that lead to job success. Employers should ask themselves, “When was the last time I formed a team and challenged them to suggest ideas to solve a company problem?” Was diversity of the team members considered? If you want innovation, you want diversity. A mixture of perspectives and work experiences and talents unlock a bevy of insights, ideas, and motivation.
Many organizations are so busy operating that they fail to think their way to success. The goal is to create an environment where all employees think about everything in new ways. Here are four signs of a creative environment:
1.    The organization commits to creativity and innovation.
2.    Leadership encourages people to imagine, innovate, and experiment with new ideas.
3.    There is good communication within and between units.
4.    People receive recognition and rewards for creative performance.
Ideas are an organization’s most valuable resource. People create ideas. Therefore, people are the organization’s most valuable asset. Treat them well.

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